1. Who We Are
Clavon Solutions ("Clavon", "we", "us", or "our") is an enterprise technology consulting company. For the purposes of applicable data protection legislation, Clavon Solutions is the data controller responsible for the personal data collected through this website (clavonsolutions.com) and related services.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at connect@clavonsolutions.com.
2. What Personal Data We Collect
We may collect the following categories of personal data depending on how you interact with us:
Contact form submissions
Name, email address, phone number (if provided), company name, job title, and the content of your message.
Employment and recruitment applications
Name, email address, CV or resume, cover letter, professional history, and any other information you choose to provide as part of your application.
Technical and usage data
IP address, browser type and version, device type, operating system, referring URL, pages visited, time spent on pages, and other diagnostic data collected automatically when you visit our website.
Cookies
We use strictly necessary cookies to ensure the proper functioning of our website. For full details, please see our Cookie Policy.
3. Why We Collect Your Data and Our Legal Basis
We process your personal data only where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR) and, where applicable, the Nigeria Data Protection Regulation (NDPR). The specific legal basis depends on the context:
| Purpose | Legal Basis |
|---|---|
| Responding to your enquiry via the contact form | Legitimate interests (responding to business enquiries) |
| Entering into or performing a contract with you or your organisation | Contractual necessity |
| Processing employment applications | Legitimate interests (recruitment); consent where required |
| Ensuring the security and proper operation of our website | Legitimate interests (IT security) |
| Complying with legal or regulatory obligations | Legal obligation |
| Sending you information you have expressly requested | Consent |
For users located in Nigeria, we process your data in accordance with the NDPR and its implementing framework, including obtaining your consent where required under Nigerian law.
Clavon Solutions does not sell, rent, or trade your personal data to third parties.
4. How Long We Retain Your Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our standard retention periods are:
General enquiries and contact form submissions
Retained for up to 2 years from the date of your last communication with us, unless a business relationship is established.
Employment applications (unsuccessful candidates)
Retained for up to 6 months after the conclusion of the recruitment process, unless you consent to us retaining your details for longer.
Contractual and client data
Retained for 7 years after the end of the contractual relationship, in line with applicable statutory limitation periods and regulatory requirements.
When data is no longer required, it is securely deleted or anonymised.
5. Your Rights
Under the UK GDPR (and the NDPR for Nigerian residents), you have the following rights in relation to your personal data:
6. How to Exercise Your Rights
To exercise any of the rights described above, please email us at connect@clavonsolutions.com with the subject line "Data Protection Request". We will respond to your request within one calendar month as required by the UK GDPR. In exceptional circumstances, we may extend this period by a further two months, and we will inform you if this is the case.
We may need to verify your identity before processing your request. We will not charge a fee for handling your request unless the request is manifestly unfounded or excessive.
You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) at ico.org.uk. In Nigeria, you may contact the Nigeria Data Protection Commission (NDPC).
7. Cookies
Our website uses cookies to ensure it functions correctly. We use only strictly necessary cookies and do not use advertising or third-party tracking cookies. For full details on the cookies we use and how you can manage them, please refer to our Cookie Policy.
8. Data Transfers Outside the UK and EU
Clavon Solutions operates in the United Kingdom and Nigeria. Where your personal data is transferred outside the UK or the European Economic Area, we ensure that appropriate safeguards are in place in accordance with the UK GDPR. These safeguards may include:
- Transfers to countries deemed to have an adequate level of data protection by the UK Secretary of State.
- Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner.
- Other lawful transfer mechanisms as permitted under applicable data protection law.
If you would like further information about the specific safeguards applied to the transfer of your data, please contact us at connect@clavonsolutions.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: